Kapil Nanda, president and CEO of Infogain, a Silicon Valley high-tech company, called on Bertie and Victoria Dyer at India Beat to coordinate his epic homecoming to India.
“I’m from Delhi, and over the years a group of my friends had expressed an interest in going to India. In all, there were 32 of us—and there was no way I was going to organize that myself. Instead, I turned the planning of a two-week, six-city itinerary over to Bertie and Victoria Dyer. They helped us charter planes from Delhi to Jaisalmer to Udaipur to Delhi— we went to a lot of places that many people can’t get to because the logistics are so tricky. Jaisalmer, for example, is a town in the high desert near the Pakistan border.
“Its only airport is within an Indian Air Force base, so Bertie and Victoria had to make quite an effort to get permission from the defense minister for a private plane to land there. As we were sitting in our plane, ready to taxi, we watched the fighter planes buzz by in a sort of impromptu air show. There, we stayed at a spa/luxury camp called The Serai. All the rooms are beautiful tents—it’s the height of opulence—and in the evenings we’d eat around a campfire. One night, Bertie and Victoria arranged a private fireworks show. In Delhi, we ate at Le Cirque, on the roof of the Leela Palace hotel. All the menus were customized, and we often took over the whole restaurant. In some cases, we even took over the whole hotel. In Ranthambore, the tiger reserve, we stayed at the Oberoi Vanyavilas and went on a tiger-spotting safari. We were a fairly discerning group—there were CEOs of high-tech companies and a retired California Supreme Court justice among us—but back home, pretty much everyone agreed: It was truly the experience of a lifetime.”
THE FIXERS: Bertie and Victoria Dyer of India Beat specialize in high-end travel throughout India. From their home office in Jaipur, they’ll make sure you get off the tourist track—but always end the day at a hotel you’ll soon be bragging about to friends (indiabeat.co.uk).
Words by Maxwell Williams, for Conde Nast Traveler Magazine: Why a new Generation of Travel Agents matters more than ever. Illustration by Dan Williams.